How can Veterans Affairs Canada improve the way it communicates and shares information with former members of the Canadian Armed Forces and their families?

VAC is working to improve the way it communicates with and reaches out to current and former CAF members and their families. Our goal is to make sure you know about the benefits and services that may be available to you, and that we stay in touch throughout your post-military life. You can help by sharing your ideas and insights on how VAC can do this, commenting on other ideas that are posted here and rating those that you like.

For privacy and security reasons, please do not include any personal identifiable information about yourself or others.

Veterans Affairs Canada (VAC) is committed to protecting the privacy of individuals, including those who participate in this consultation, in accordance with the Privacy Act. Privacy Notice Statement: https://veteranconsultation.ca/terms-and-conditions. You can also participate anonymously.

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Partnerships with the private sector

on 11 Feb 2020
Tags: Community  Education 
Has the government ever considered a campaign that could be supported by the private sector (sponsorship, programs, awareness) that underlines programs and services available to veterans but perhaps more importantly extends awareness of the program (and ou .... .... Read More

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Something Novel

on 11 Feb 2020
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How about simple townhall style meetings with Legions across the country on how VAC can assist veterans?

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Ex caf civilian employees

on 12 Feb 2020
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Everyone mentions the ex military employees that were hurt or are currently suffering and should. Though you should also be there for the ex civilian employees if CAF who also suffer due to working for CAF .... Read More

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trop lourd

on 12 Feb 2020
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La lourdeur administrative entourant les demandes sont telle que je me sens tout de suite dépassé par la tâche. Sans parler des délais,... ne fusse que pour voir son médecin qui n'est pas plus intéressé à remplir le rapport sans être rémunéré ( .... .... Read More

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Automated Emails

on 12 Feb 2020
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I was in 25 years ago.  I never knew what was available.  What I could access, what I could ask for. It wasn't a good exit for a variety of reasons.  I have a lot of nostalgia.  But also alot of pain. I never understood the roots of my issues, and buri .... .... Read More

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VAC Services To Veterans

on 14 Feb 2020
Tags: Well-being 
So let me try to understand this.  You are 44,000 applications behind.  Current disabled veterans are being left to their own devices to find treatments.  We are told that wait times have increased beyond all reasonable time frames and you want to reac .... .... Read More

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Hire More Staff

on 18 Feb 2020
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The length of time to get anything done through VAC is unacceptable, from the initial contact to processing claims. Simple solution hire and train more people to help those who are in need. .... Read More

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Getting Benefits

on 19 Feb 2020
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I have contacted VA and Blue Cross many times to find out what I can get and how to apply for things like massage therapy, neurofeedback etc. The only thing I get back from both of them is "you qualify for services pertaining to your disability". I would l .... .... Read More

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Hire more Veterans

on 21 Feb 2020
Tags: PTSD 
It is very difficult for civilians who have not shared your experience to empathize with the Veterans with injuries.  Hire some people who have the experience to empathize, who understand the issues (like the rank structure...) and acronyms.  Nothing wor .... .... Read More

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