How can Veterans Affairs Canada improve the way it communicates and shares information with former members of the Canadian Armed Forces and their families?

VAC is working to improve the way it communicates with and reaches out to current and former CAF members and their families. Our goal is to make sure you know about the benefits and services that may be available to you, and that we stay in touch throughout your post-military life. You can help by sharing your ideas and insights on how VAC can do this, commenting on other ideas that are posted here and rating those that you like.

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Marketing VAC to VETS

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on 10 Mar 2020

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You should consider hiring people with marketing experience to help you reach out to Vets. Your current methods are are boring and confusing. Take a look at "YOUTUBE" and "TED" talks. Both are excellent examples of how to do video outreach. Live, online forums can be used for interactive Q's & A's sessions. These things should NOT be classified, that just makes it too hard. Companies do these "live" forums all the time, hooking up hundreds of people across the country. It's not "Rocket surgery" and certainly something the VAC IT people could do.

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